Terms of Use
Last updated: [30/5/2025]
Welcome to mrroshi.gr! By accessing or using our website and delivery services, you agree to the following Terms of Use. Please read them carefully before placing your order.
1. Overview
mrroshi.gr is an online food delivery platform offering freshly prepared sushi and Japanese-inspired dishes delivered directly to your door. Our services are currently available within [Insert Delivery Areas or City].
2. User Eligibility
To use our website and place orders, you must be at least 18 years old or have permission from a parent or legal guardian. By using mrroshi.gr, you confirm that all information provided is accurate and true.
3. Orders
Once you place an order through mrroshi.gr, you will receive a confirmation email.
This confirmation acknowledges receipt of your order but does not guarantee acceptance.
We reserve the right to cancel or modify orders in cases of product unavailability, errors in pricing or descriptions, or issues related to delivery areas.
4. Prices & Payment
All prices listed on mrroshi.gr are in € (EUR) and include VAT, where applicable.
Payment options include:
Cash on delivery (for eligible orders)
We reserve the right to update pricing at any time. The total displayed during checkout is the final amount you will be charged.
5. Delivery Policy
We aim to deliver within the estimated time shown at checkout. However, delays may occur due to weather, traffic, or high demand.
It is your responsibility to ensure someone is available to receive the order at the provided address.
If delivery is unsuccessful due to incorrect address or no one being available, we may charge additional delivery fees or cancel the order.
6. Allergens & Dietary Requirements
Our dishes may contain or come into contact with common allergens, including fish, soy, sesame, shellfish, gluten, or nuts.
Please notify us of any allergies or dietary restrictions when placing your order. We do our best to accommodate requests but cannot guarantee the absence of cross-contamination.
7. Cancellations & Refunds
Orders can be cancelled within 15 minutes of placement by contacting us directly.
Once food preparation has started, cancellations are not possible.
Refunds are issued in cases of:
Incorrect or missing items
Failed delivery due to our error
Excessive delay beyond the stated delivery window
Refunds are subject to review and processed through the original payment method.
8. Intellectual Property
All content on mrroshi.gr, including logos, text, images, designs, and recipes, is the exclusive property of Mr Rōshi and is protected under applicable intellectual property laws.
No part of the website may be copied, distributed, or reused without prior written permission.
9. Limitation of Liability
Mr Roshi is not liable for:
Delays or issues outside our control (e.g., weather, traffic, technical faults)
Allergic reactions or dietary issues unless clearly communicated in advance
Losses resulting from misuse of the website
10. Modifications
We reserve the right to update or modify these Terms of Use at any time. Continued use of the website following any changes implies your acceptance of the updated terms.
11. Contact Us
If you have any questions about these Terms of Use or our services, feel free to contact us:
Email: mrroshi.mykonos@gmail.com
Phone: [+30 6973446095]
Website: www.mrroshi.gr